Operations Resource - Baltimore, MD

Lead team of 15 to 30 hourly associates with varying levels of experience and education. Responsible for people and team development, quality performance, cost, service and safety. Develops individuals and the team to solve routine operational issues. Motivates the team to achieve established performance targets. Organizes and facilitates team meetings utilizing the CI performance process. Coaches team members to use the performance process on the floor. Administers policies and procedures.